
Customer Service

Export Consultation
Market access: target country policies, certification (such as CE/FCC), compliance risk warning.
Logistics optimization: customs declaration, tax refund, multimodal transport cost control.
Channel docking: overseas e-commerce/distribution resource matching, localized promotion strategy.

Import Consultation
Customs clearance acceleration: AEO certified service provider, 24h response for emergency customs clearance.
Cost control: multi-port price comparison, port risk pre-examination.
Supply chain finance: customs bond, documentary financing support.

Tariff Reduction and Exemption
Policy matching: tax exemption application for scientific and educational equipment, public welfare donations, etc.
Compliance declaration: technical document preparation, use supervision tracking.

Quick Response
AI customer service: real-time answers to 80% of routine questions.
Multi-Tekno coverage: official website/WeChat/port outlets instant support.
Closed-loop management: 30-minute response to emergency needs, 48-hour review.
Core value: compliance risk control, cost optimization, and full-link efficiency improvement.
FAQ
Jianfu International Freight Forwarding Co., Ltd. is well aware of the importance of cargo safety. We work closely with reputable shipping companies and airlines to ensure that the goods are properly protected during transportation. At the same time, we provide cargo transportation insurance services, which customers can purchase according to their needs so that they can obtain corresponding compensation in case of unexpected situations. If the goods are lost or damaged, we will assist customers in communicating with the carrier as soon as possible, actively handle claims, and ensure that customers' rights and interests are protected.

